Outeract Documentation#
This documentation covers building messaging integrations across every platform Outeract supports.
Documentation Structure#
Getting Started#
New to Outeract? Start here to create your account, understand the basics, and send your first message.
- Quick Start - Get up and running in 5 minutes
- Authentication - API keys, OAuth, and webhook signatures
Core Concepts#
Understand the architecture. Learn about the fundamental building blocks of Outeract.
- Architecture Overview - How Outeract works
- Applications - Multi-tenant organization
- Users - User identity and platform users
- Events - The event-driven data model
- Conversations - Message threading and history
Platform Guides#
Connect your platforms. Step-by-step setup instructions for each messaging platform.
- WhatsApp Business - Meta Business messaging
- Instagram - Instagram Direct messages
- Telegram - Telegram Bot API
- Slack - Workspace messaging
- Discord - Server messaging
- Twilio - SMS messaging
- Email - Transactional email
- Facebook Messenger - Page messaging
API Reference#
Complete API documentation. GraphQL schemas and webhooks.
- GraphQL API - Full GraphQL schema reference
- Webhooks - Receiving events
- Outbound Webhooks - Event subscriptions
How-To Guides#
Practical tutorials. Step-by-step guides for common tasks.
- Link Codes - Cross-platform identity
- Custom Events - Define your own event types
Reference#
Technical details. Event types, errors, and limits.
- Event Types - Built-in event catalog
- Error Codes - Error handling guide
- Rate Limits - API usage limits
Troubleshooting#
Get help. Common issues, debugging tips, and FAQ.
- FAQ - Frequently asked questions
Quick Reference#
API Endpoints#
| API | URL | Auth |
|---|---|---|
| Developer GraphQL | https://api.outeract.com/ | API Key |
The console lives at outeract.com/console.
Required Headers#
Authorization: Bearer YOUR_API_KEY
Content-Type: application/jsonNote: No
X-Outeract-App-IDheader is needed, because API keys are already scoped to a specific application.
Rate Limits & Pricing#
Rate limits are set per API key. Each key defaults to 100 requests/minute and can be configured with a custom rateLimitPerMinute (up to 1,000) when the key is created.
Pricing is usage-based: $0.01 per API call and $1.00 per GB/month of storage. Every account receives a $10 free usage credit each month. For volume pricing or SLAs, contact us.
Need Help?#
- GitHub: Report issues
- Email: support@outeract.com
- Status: status.outeract.com